We will be offering recreational and medical delivery from our Torrington store soon!
We are delivering to recreational and medical customers in the following Litchfield County towns and municipalities at this time: (Coming Soon!)
We deliver on the following weekdays during three delivery windows:
Tuesdays & Thursdays: (10:30am – 1:30pm), (2:00pm – 5:00pm), (5:30pm – 8:00pm)
We are delivering to recreational and medical customers in the following New Haven County towns and municipalities at this time: (Coming Soon!)
We deliver on the following weekdays during three delivery windows:
Wednesdays:: (10:30am – 1:30pm), (2:00pm – 5:00pm), (5:30pm – 8:00pm)
At checkout, upload a valid government-issued ID, choose delivery, and Select a time slot for your delivery.
All orders will be packaged at our local Torrington store and delivered via courier to your doorstep.
Easy right? Just remember there is a $75 minimum order for delivery service so don’t be shy.
Need more info? Give us a call at (203)815-1101 or email us at delivery@stillriverwellness.com and we can guide you through the process.
Currently, the minimum order is $75. A standard $10 Delivery Fee applies for orders between $75 – $99.
Per state regulations, your ID MUST match the name on the order and be presented at the time of delivery.
Payment will be accepted in the form of cash or debit via a wireless cashless ATM.
There will be three delivery windows: 10:30 a.m.–1:30 p.m., 2 p.m.– 5 p.m., and 5:30 p.m.–8 p.m.
Ordering Process:
Delivery Windows & Order Cut-off Times:
Order the day before until 9:45 a.m. the day of, for a delivery window of 10:30 a.m. to 1:30 p.m.
Order the day before until 1:15 p.m. the day of, for a delivery window of 2:00 p.m.– 5 p.m.
Order the day before until 4:45 p.m. the day of, for a delivery window of 5:30 p.m.–8 p.m.
Again, per state regulations, your ID MUST match the name on the order and be presented at the time of delivery.
Anyone who is 21+ years of age, has been pre-verified and lives in our approved delivery locations.
Currently, we have delivery set for Litchfield County and New Haven County areas. The following are the zip codes we deliver to but keep checking as we are expanding our delivery services as fast as we can!
Zip codes: (Coming soon!)
Only the ordering customer can accept a delivery order. The delivery driver will validate that the customer’s ID matches the order.
You may place a delivery order directly through stillriverwellness.com by selecting the delivery option and then ensuring that you are pre-verified. If you are already pre-verified, you may also place a delivery order by calling our Consumer Relations team at (203) 815-1101.
Order by 11am for delivery 12pm-2pm (or after). Order by 1pm for delivery 2pm-4pm (or after). Order by 3pm for delivery 4pm-6pm (or after). Order by 5pm for delivery 6pm-8pm. Order after 11pm for next day delivery. (Needs editing)
A customer’s identification must be pre-verified and certain information (name, date of birth, address, phone number and email address) must be collected prior to an initial delivery.
In the Checkout page, you will upload a file of your ID, or you can add a photo directly to the order. If you create an account, your ID will be saved for future purchases.
Our Consumer Relations team will contact you if there are any issues with pre-verification and ask that you resubmit the order and re-upload a valid ID.
The minimum order amount required for delivery is $75.
Delivery customers will have a range of time slots to choose from when finalizing their order. On the day of your delivery, we will notify you via a series of texts and emails to provide near, real time updates on the status of your delivery.
With a valid debit card.
Unfortunately, a delivery order cannot be modified once the order is on the delivery truck. You may contact our Consumer Relations team at (203) 815-1101 to have the order canceled and then you replace the order beginning at 11pm for next day delivery.
You can contact our Consumer Relations team at (203) 815-1101 to have the order canceled and then replaced by 11pm for next day delivery.
Your delivery will be canceled, and you will need to submit a new delivery order for a future date.
We cannot deliver to federal HUD housing, college/university housing, non-residential locations and cities/towns banned by local municipalities.
Delivery address and government ID address do not need to match to receive a delivery. We can deliver to any residential address within our delivery radius as long as you have a valid government issued ID. This includes delivery to out of state residents.
We respect your privacy by delivering in discreet packaging and unmarked vehicles.
Please contact our Consumer Relations team at (203) 815-1101 immediately and they will be more than happy to assist with any issues you experience with your delivery order.
Some towns are too far for us to deliver to at this time, but when more drivers are added we will expand our delivery services.
To receive a delivery, you will need your valid government issued ID and a valid payment method.
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